Frequently Asked Questions
Everything you need to know about your Addicted Bespoken experience.
How do I ensure the perfect fit for my bespoke garment?
We provide a comprehensive size guide and measurement tutorial on each product page. For a truly custom experience, you can submit your specific body measurements during checkout, and our master tailors will craft the piece to your exact proportions.
What is the typical turnaround time for an order?
As each piece is handcrafted to order, our standard production time is 10-14 business days. Shipping usually takes an additional 3-5 business days depending on your global location.
Do you offer international shipping?
Yes, Addicted Bespoken ships worldwide via premium couriers like DHL and FedEx to ensure your luxury garments arrive safely and promptly.
Can I request customizations to an existing design?
Absolutely. Since we specialize in bespoke fashion, you can request changes to lapel styles, button choices, or lining colors. Please contact our design team via email before placing your order to discuss specific modifications.
What is your return policy for custom-made items?
Because our garments are custom-made to your specifications, we do not offer full refunds. However, if there is a manufacturing defect or a significant measurement error on our part, we will provide a free replacement or cover alteration costs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure encrypted payment gateways to ensure your financial information is always protected.